Legal
Privacy Policy
Maintained by Evoques. Last updated July 2026.
This Privacy Policy describes the privacy practices of Evoques ("Evoques", "we", "us") for our public website, client portals and analytical tools. It is provided for general information and is not legal advice. For specific questions, contact privacy@evoques.com.
1. Who we are
Evoques delivers AI-powered hospitality marketing, consultancy, FF&E procurement and investor-grade underwriting for hotels, resorts, brands and owners. This policy covers data we process in connection with those services and our website.
2. Information we collect
- Information you provide. Name, business email, phone, company, property/portfolio details, segment-specific intake answers (e.g. RevPAR, ADR, occupancy, purchase price, target exit cap), messages, and uploaded documents.
- Account & portal data. Authentication metadata, organisation membership, threads with our AI assistant, and access logs for the client portal.
- Usage data. Device, browser, IP, pages viewed, referring URL and similar telemetry used to operate and secure the service.
- Cookies. Strictly necessary cookies for the portal session; analytics cookies only where applicable laws allow or you have consented.
3. How we use information
- To deliver and improve our marketing, consultancy, FF&E and underwriting services.
- To pre-fill internal analyses (e.g. DCF models) from the data you submit through intake forms.
- To communicate about engagements, proposals and product updates you have opted into.
- To monitor security, prevent abuse and comply with legal obligations.
4. Lawful bases (EEA/UK)
We rely on performance of a contract, our legitimate interests in running and securing the business, your consent where required, and compliance with legal obligations.
5. Sharing
We do not sell personal information. We share data with vetted service providers acting on our instructions (cloud hosting, authentication, email, analytics, AI model providers), with professional advisers, and where required by law. International transfers, where they occur, are protected by appropriate safeguards.
6. Retention
We keep information for as long as needed to deliver the service or as required by law. Intake submissions and deal data are retained for the duration of the engagement plus a reasonable archive period.
7. Security
We apply administrative, technical and organisational measures appropriate to the sensitivity of the data, including access controls and encryption in transit. No system is perfectly secure; we encourage you to use strong, unique credentials for the portal.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, port or restrict processing of your personal information, and to object to certain processing. Contact privacy@evoques.com to exercise these rights.
9. Children
Our services are intended for business users and are not directed to children under 16.
10. Changes
We may update this policy from time to time. Material changes will be flagged on this page with a revised date.
11. Contact
Evoques · privacy@evoques.com · contact form